Reference

How we safeguard your legal rights

Q: Can I see what data you hold about me?

Yes. Contact support@apk567luck.xyz with your request and we'll send you a complete export of your registered details, account history, deposit and withdrawal records within 30 days. You'll receive it in a standard CSV or PDF format you can download and keep.

At apk 567luck, we handle your personal data, payment history and account access under strict privacy and security standards that depend on local law where you play.

Data encryption at rest and in transitVerified withdrawal process on every payoutClear privacy controls for your account

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Your data and how we manage it

apk 567luck Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, contact details, payment information and account activity to process deposits, manage withdrawals and prevent fraud. Personal data is stored on secure servers and retained only as long as your account is active, plus a retention period needed for financial and legal records

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where local law permits. Access or eligibility to our platform depends on local law in your region. We do not sell your data to third parties. When you deposit via DANA, OVO, GoPay or QRIS, payment processors retain their own records under their privacy terms. You
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can request a copy of your data or ask for correction by contacting our support team using the channels listed below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR LEGAL TEAM

Contact us about your rights

SECURITY AND DATA HANDLING

How we protect your information

Encryption

All data between your device and our servers travels through TLS 1.3 encryption, the same standard banks use. Passwords are hashed, not stored in plain text. Account logins are logged so you can spot unusual access.

Payment Security

Deposits via DANA, OVO, GoPay and QRIS never show your full card details in your apk 567luck wallet. Withdrawals require you to confirm your registered account email before funds leave. Each payout is checked against our fraud rules before processing.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby filters and language. No tracking cookies share your data with advertisers. You can clear cookies in your browser settings without losing your account.

Data Retention

Closed accounts are anonymised after 18 months unless local law requires longer storage for tax or dispute records. Active accounts keep full data as long as they remain open. You can request early deletion where local law permits.

Third-Party Access

We share data only with payment processors (for deposits and withdrawals), fraud-prevention vendors and law enforcement when required by court order. Your game history and personal details are never sold or leased.

Data Subject Rights

You can request access to all your data, correct inaccurate information or ask for deletion where local law permits. Submit requests via [email protected] and we'll respond within 30 days with your data in a readable format.

Your privacy and account rights

Your account becomes inactive immediately, but we keep an anonymised record for 18 months for withdrawal verification and tax records where local law requires it. Personal details like your email and phone are removed from active systems. You can request complete deletion by emailing [email protected].

Yes. Contact [email protected] with your request and we'll send you a complete export of your registered details, account history, deposit and withdrawal records within 30 days. You'll receive it in a standard CSV or PDF format you can download and keep.

Only our payment and compliance team can view your payment details on file. DANA, OVO, GoPay and QRIS processors see only the amount and date of each transaction under their own privacy policies. We never share your card or wallet details with game studios or other third parties.

Log into your account from another device using your email and password. Go to Settings > Active Sessions and end any unfamiliar logins. If you can't access your email, contact [email protected] with proof of identity and we'll verify your ownership before resetting it.

Account access depends on local law where you play. We do not knowingly store accounts for anyone under the legal age in their jurisdiction. If we become aware of underage account creation, we close it and retain no personal data beyond what is required by law.

We store your login timestamps and IP addresses for 12 months to detect fraud and unauthorized access attempts. You can view your login history in Settings > Security > Active Sessions. Older logs are automatically deleted after 12 months.

Yes. Go to Wallet > Payment Methods and tap Edit next to your DANA, OVO, GoPay or QRIS account. Changes take effect immediately for your next deposit. Existing funds in your wallet are unaffected and remain playable until withdrawn to your updated method.

How we safeguard your legal rights

Contact us about your rights

How we protect your information

Encryption

Payment Security

Cookie Policy

Data Retention

Third-Party Access

Data Subject Rights

Your privacy and account rights

01 What happens to my data if I close my account?

02 Can I see what data you hold about me?

03 Who can access my payment information?

04 How is my account secured if I lose my phone?

05 What is your policy on account access for minors?

06 How long do you keep my login history?

07 Can I update my payment details after I deposit?

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